Shipping policy

A professional shipping policy for a one-product store needs to be clear and build trust. Based on industry standards for organic hair care brands, here is a template you can copy and paste:

🚚 Shipping Policy

At Herbal Crown, we are committed to delivering your order as quickly and safely as possible. Each bottle is packed with care to ensure it arrives in perfect condition.

1. Processing Time

  • All orders are processed within 24 to 48 hours (excluding Sundays and public holidays).

  • You will receive a confirmation SMS/Email once your order has been dispatched.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping across the country:

  • Standard Shipping: [e.g., Rs. 200 or FREE on orders above Rs. 2500].

  • Delivery Time: * Major Cities: 2–4 business days.

    • Rest of Country: 3–6 business days.

3. Order Tracking

Once your order is on its way, we will provide a Tracking ID. You can use this to monitor your package through our delivery partner’s website.

4. Cash on Delivery (COD)

For your convenience, we offer Cash on Delivery. Please ensure you are available at the provided address to receive the parcel and make the payment.

5. Damaged or Leaking Parcels

We use leak-proof packaging, but if your bottle arrives damaged:

  • Please take a photo of the damaged product immediately.

  • Contact us on WhatsApp [Insert Number] within 24 hours of delivery, and we will send a replacement at no extra cost.